Tender Title: AASW-RISE-002/26 – Lot 3

Position: Social Worker (Ashtarak Multifunctional Social Care Service)

Project Title: “RISE – Armenia: Rehabilitation, Social Inclusion and Empowerment of Displaced and Vulnerable Population.”

Project Objective: To improve the social protection system in Armenia for vulnerable populations, including those displaced from Nagorno-Karabakh, through strengthening the capacities of social workers and ensuring access to new social services, including patronage, social care, and socio-rehabilitation services.

Project Duration: November 2024 – November 2027

Reports to: Project Manager

Duty Station within the Project: Ashtarak Consolidated Community

Start Date: 15/03/2026

End Date: 15/05/2026

1. Scope and Purpose

To provide beneficiaries with comprehensive social support through a case management approach, within both day-care and mobile (outreach/home-based) services, contributing to their social inclusion, capacity strengthening, and improvement of quality of life.

2. Duties and Responsibilities of the Social Worker

2.1  Case Management and Needs Assessment

• Conduct initial and in-depth assessments of beneficiaries’ social needs and available resources.
• Analyze social, economic, family, and psychosocial challenges.
• Develop Individual Social Plans, defining clear objectives, activities, and expected outcomes.
• Regularly review and update individual plans.
• Ensure the active participation of beneficiaries in the development and implementation of their Individual Social Plans.

2.2  Provision of Social Counseling

• Organize and conduct individual counseling sessions.
• Organize group meetings and support groups.
• Promote beneficiaries’ social activation.
• Support beneficiaries’ community engagement.
• Ensure continuity and accessibility of services.

2.3 Referral and Interagency Cooperation

• Facilitate referrals of beneficiaries to healthcare, education, employment, and other service providers, accompanying beneficiaries to specific services when necessary.
• Follow up on referral outcomes.
• Cooperate with Local Self-Government Bodies, the Territorial Center of Social Services, and other relevant institutions.

2.4 Multidisciplinary Teamwork

• Collaborate with members of the multidisciplinary team.
• Participate in case discussions.
• Share professional observations and recommendations.

2.5  Documentation and Reporting

•  Maintain complete case documentation in accordance with established formats and procedures.
• Ensure confidentiality of beneficiaries’ personal data.
• Submit periodic reports to the Service Supervisor.
• Participate in monitoring and evaluation processes.

2.6 Other Responsibilities

• Participate in trainings and professional meetings.
• Perform other duties within the scope of the position.

3. Minimum Qualification Requirements

• Higher education in Social Work.
• At least 3 years of professional experience in the field of social work.
• Experience working with vulnerable groups (including displaced persons, large families, persons with disabilities, etc.) is an advantage.
• Strong communication and analytical skills.
• Computer literacy (MS Office and experience working with online platforms).

4. Application Procedure

Interested candidates must submit the following documents by 10/03/2025:

• Curriculum Vitae (CV)
• Copies of documents certifying education and professional qualifications (license, certificates, documents confirming professional experience, etc., as applicable to the position)

Documents must be submitted electronically to the following email address:

procurement@aasw.org

The subject line of the email must indicate the relevant Lot number and the title of the position applied for.

Only shortlisted candidates will be invited for an interview.